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Direct billing and ICBC coverage
We direct bill most major extended health plans, so on covered visits you usually pay only the part your plan does not cover. We also treat ICBC claims and bill ICBC directly. The short version: you get treated, we handle the paperwork, and you are not out of pocket for what your insurer covers.
Extended health plans we direct bill
We can direct bill most of the major providers, including plans administered through Pacific Blue Cross, Canada Life, Sun Life, Manulife, Green Shield and others. Coverage for massage therapy varies from plan to plan, so it is worth checking how many visits and what dollar amount your policy allows each year.
Getting treated without the paperwork
Direct billing
Most major extended health plans billed directly on covered visits.
ICBC claims
Recovery care after a motor vehicle accident, billed directly to ICBC.
No referral needed
Book massage therapy directly for either extended health or ICBC.
How ICBC massage claims work
If you have been in a car accident, ICBC covers a number of massage therapy visits as part of your recovery, and you do not need a referral to start.
Report your accident to ICBC and get your claim number.
Book an appointment and bring your claim number and date of accident.
We bill ICBC directly for your covered visits.
Your therapist assesses your injuries and builds a treatment plan.
What to bring
For extended health, bring your policy or member details so we can confirm coverage. For ICBC, bring your claim number and date of accident. If you want to use both, bring both and we will work out how your visits are billed.
Common questions about billing
We give you a detailed receipt you can submit to your insurer for reimbursement.
Sometimes a small gap if your plan covers a percentage or has a per-visit cap. We tell you before treatment so there are no surprises.
Not to book. Some insurance plans ask for one to reimburse, so check your policy, and we are happy to help you understand what it needs.